Our facilities management foundation was centered on mission critical enterprises, then expanded out to include traditional real estate facilities management. The CRSC Facilities Management processes were built around the reliability, resiliency and responsiveness required to service the highly technical and uptime requirements of data centers and other mission critical operations. Extending these processes to support traditional Facilities Management means higher levels of response, communication, safety, and customer satisfaction.

From daily custodial servicing to cleanroom annual deep cleaning, from replacing light bulbs to dispatching a factory trained UPS or HVAC technician, you can rest easy knowing the CRSC team is supporting your Facilities Management needs.

In business since 1989, CRSC is also pleased to be partners with Caravan Facilities Management, based out of the US. Both parties have a deep and impressive history of providing Facilities Management across North America to a broad range of industries covering automotive, health care, institutional, manufacturing and mission critical. Collectively we manage over 250 sites and 4 million sq ft in Canada and over 1000 sites and 100 million sq ft in the USA.

Key elements of our facilities management approach are:

  • Safety first approach (policies, training, measuring and audits).
  • Performance guarantees.
  • Quality control, KPIs, dashboards and management/executive reviews.
  • Open book accounting allowing transparent operating and capital costs tracking.
  • Leveraging technology to simplify client interaction and improve results, not make things more complicated.
  • Vendor agnostic CMMS (computerized maintenance management system) platform to allow for easy integration into our 24x7 NOC.
  • Asset management cataloging and optimization.
  • Preventative and predictive maintenance program, including regulatory compliance elements.
  • Extensive list of long tenured, insourced staffing positions to ensure continuity and availability of resources.
  • Continuous improvement programs – Learning Management System (LMS), on the job training, technology to drive consistent delivery.
  • Strategic partnerships with specialized subcontractors and equipment manufacturers.
  • Applying a sustainability first approach to entire facility management scope.
  • A measurable increase in operational maturity and performance.

How can we help?

Successful facilities management, whether janitorial and landscaping or complex mission critical electrical or mechanical systems, is more than just outsourcing the contract management responsibility.

It entails a highly communicative single point of contact with a technology driven strategic partner experienced in delivering and collecting the data to measure the financial and customer satisfaction related results.

Whether you have a single location or facilities spanning Canada and the US our qualified and experienced team will align a strategy with your business needs then deliver on clearly outlined expectations.

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